
Lisa Hölzl
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Latest update information
Check here whether your app is up-to-date. You can find the links for downloading or updating your app here: Which apps are available for the e-mark go? e-mark go app Latest app version iOS: 2.0....
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Which other products are available and what are the differences?
With the COLOP e-mark mobile printer range you will find the right product for every need - the e-mark go as a lifestyle printer, the e-mark create for any creative use and the e-mark for professio...
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How do I dispose of the e-mark go correctly?
For correct disposal of the e-mark go, the product has to be dismantled into individual parts as far as possible. These parts must be disposed of separately. The battery has to be removed from its ...
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For which devices is the e-mark go app available?
The e-mark go app supports the following versions on phones and tablets: Android 9 and higher iOS 14.7 and higher Please make sure that your operating system on your device is always up-to-date.
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What do the lights and beeps mean?
Knowing the light indications and beeps of the e-mark go will help you greatly when using it. Light indicators on the e-mark go Light signal Indication Description Battery indication Gr...
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I cannot connect to the e-mark go or lose connection, what can I do?
If your phone or tablet does not connect any more or loses the connection frequently when you are working in the app, you need to check several things. Find below some tips for your device: iPhone...
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My print quality is not satisfying, what can I do?
The quality of your imprint depends on different aspects, check the following when you are not satisfied with your imprint quality: Always put the e-mark go back on the docking station immediately...
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What accessories are available for the e-mark go?
The e-mark go has a large accessory range. Please find an overview of all available tools and accessories below. Helpful tools COLOP e-mark go Ruler COLOP e-mark go Ribbon Guide Accessories...
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How can I use the e-mark endless labels (white glossy, transparent, textile)?
The COLOP e-mark endless labels are available in different variants: White glossy / transparent Textile Use the e-mark go Ruler or Ribbon Guide (15 mm) to print on the labels, for further instruc...
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How can I use the e-mark signs?
The COLOP e-mark signs are available in different versions. They are all scratch resistant and splash proof due to a special coating. Adhesive plastic signs 45 / 80 mm Plastic signs with punched h...